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Privacy Policy


Introduction

We, at LilySys Solutions Private Limited ("LilySys"), are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

"Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself.

By using our Website, you agree to comply with our policies. Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Website or fill any other form, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website usage information collected on an aggregate basis as you and others browse our Website.

Personal Information You Choose to Provide

Registration Information

You will provide us information about yourself that will enable us to verify whether you are entitled to access and use certain information, materials and services available from the Website LilySys This information may also be used to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your relationship with LilySys It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials and services.For example, we request information from you when you:

  • Log-on to certain areas of the Website, where you may be prompted to provide us with your Login Name and Password as a condition to gaining access to certain information, materials or services.
  • Register or sign-up to use a service.
  • Subscribe to a newsletter or desire to be added to our mailing lists for other products and services.
  • Place an order.
  • Provide feedback in an online survey.

In each of the instances above, we typically ask for your name, e-mail address, phone number, address, Login Name and Password, as well as, other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to "unsubscribe" from these mailers at any time.

Wherever LilySys collects personal information, we make an effort to include a link to this Privacy Policy on that page.

How We Use Information

LilySys uses your personal information for specific purposes only. The personal information you provide to us when using the Website, such as your name, postal, e-mail address or telephone number will be kept confidential and used to support your relationship with LilySys to notify you of special offers, updated information and new products and services from LilySys, or offers from third parties that we think may be of interest to you. Agents or contractors of LilySys who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose other than to carry out the services they are performing for LilySys.

Sharing Information With Third Parties

We never share inforamtion with anythird party.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by calling LilySys.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Websites Linked to Our Website?

We are not responsible for the practices employed by websites linked to or from our Website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Website.

Please remember that when you use a link to go from our Website to another one, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our Website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Cookies and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall personal information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Website.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Use of cookies makes web surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly. You may note additionally that if you visit LilySys Website where you are prompted to log in or that are customizable, you may be required to accept cookies. Advertisers and partners may also use cookies. We do not control use of these cookies and disclaim responsibility for information collected through them

Spamming

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site.

It is contrary to LilySys policy for customers to use our servers to effect or participate in any of the following activities:

  • To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the agreement or other owner-published FAQ or description of the group or list;
  • To send unsolicited mass e-mailings, if such unsolicited e-mailings provoke complaints from the recipients;
  • To engage in any of the foregoing activities using the service of another provider, but channeling such activities through LilySys provided server, or using LilySys provided server as a maildrop for responses;
  • To falsify user information provided to LilySys or to other users of the service in connection with use of LilySys service.

Consequences of Violation

When LilySys becomes aware of an alleged violation of its Acceptable Use Policy, LilySys will initiate an investigation. During the investigation LilySys may restrict Customer 's access in order to prevent further possible unauthorised activity. Depending on the severity of the violation, LilySys may, at its sole discretion, restrict, suspend, or terminate Customer's account and pursue other civil remedies. If such violation is a criminal offence, LilySys will notify the appropriate law enforcement department of such violation.

Your Consent

By using our Website, you consent to our collection and use of your personal information as described in this Privacy Policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Updating Your Information

We provide mechanisms for updating and correcting your personally identifying information for many of our services.

Information Sharing and Disclosure

LilySys does not rent, sell, or share personal information about you with other people (save with your consent) or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances

  • We provide the information to trusted partners who work on behalf of or with LilySys under confidentiality agreements. These companies may use your personal information to help LilySys communicate with you about offers from LilySys and our marketing partners. However, these companies do not have any independent right to share this information.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Website's terms of use, or as otherwise required by law.
  • We transfer information about you if LilySys is acquired by or merged with another company. In this event, LilySys will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • LilySys displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.
  • LilySys does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad, you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  • LilySys advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).
  • LilySys works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you.
  • LilySys shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

How To Contact Us

If you would like to contact us for any reason regarding our privacy practices, please contact us at :

contact@lilysys.com

We request you to please provide the following information in your complaint:-

  • Identification of the information provided by you
  • Clear statement as to whether the information is personal information or sensitive personal information
  • Your address, telephone number or e-mail address
  • A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be.
  • A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you.

Revisions to Privacy Policy

LilySys reserves the right to revise, amend or modify this policy at any time and in any manner it pleases. The policy shall come to effect from the date of such update, change or modification. Any change or revision will be posted on our Website.

 



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